Day Headlines in Shopping news: 2013-11-28

  • Retailing: The raw and the clicked (The Economist Online Shopping 2013-11-28 15:58:37)
    Print sectionUK Only Article: standard articleIssue: Unlocking the Middle EastFly Title: RetailingLocation: LONDON AND NEW YORKMain image: 20131130_WBD001_2.jpgTHERE is “a huge difference between being late and being too late,” said Dalton Philips, the boss of Morrisons, on November 21st, as he announced the launch of the British grocer’s online-shopping service. Morrisons’ competitors have been selling broccoli and baby food via the internet for more than a decade. Britain’s fourth-largest grocery chain had shunned e-commerce as a profit-sapping distraction. It paid with falling market share and the defection of some of its best customers to Tesco, the country’s biggest grocer, and Ocado, an online-only supermarket.Morrisons’ change of heart will be noticed beyond Britain. Grocery is the biggest category in retailing but the most resistant to the advance of online shopping. Even in Britain, where it has gone furthest, it may account for just 5% of sales this year. But it is ...